Oracle 1Z0-1064-21 exam : Oracle B2B Service 2021 Implementation Essentials

1Z0-1064-21 Exam Simulator
  • Exam Code: 1Z0-1064-21
  • Exam Name: Oracle B2B Service 2021 Implementation Essentials
  • Updated: Nov 07, 2026
  • Q & A: 78 Questions and Answers

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About Oracle 1Z0-1064-21 Exam Braindumps

Reading notes is one thing; performing under exam conditions is another. The Exam4PDF test engines recreate the pace and pressure of the 1Z0-1064-21 exam environment with timed practice modes, and the Oracle B2B Service 2021 Implementation Essentials practice questions give you a full rehearsal before exam day.

Oracle 1Z0-1064-21 Exam Syllabus Topics:

SectionObjectives
Omnichannel Communications- Integrate communication channels
- Configure omnichannel messaging
Knowledge Management (KM)- Maintain knowledge articles
- Implement knowledge base features
Initial Setup- Setup B2B Service environment
- Configure initial service settings
Advanced Configuration, Integration and Analytics- Configure analytics dashboards
- Integrate with external systems
Entitlements- Manage milestone coverage
- Configure entitlement rules
Digital Customer Service (DCS)- Customize digital service interface
- Configure digital channels
Productivity Features- Setup shortcuts and templates
- Enable productivity tools
Service Request (SR) Management- Manage service request lifecycles
- Define service request categories and types

1Z0-1064-21 Certification Exam — Your Questions, Answered

The 1Z0-1064-21 exam is the official Oracle exam behind Oracle B2B Service 2021 Implementation Essentials — passing it earns you the B2B Service certification, a credential positioned at the Specialist level. It is built for candidates who want to validate the skills measured by Oracle B2B Service 2021 Implementation Essentials. Depending on your track, the exam is also linked to the Oracle B2B Service 2022 Implementation Professional (1Z0-1064-22) and Oracle B2B Service 2021 Certified Implementation Specialist certifications, so one pass can move you toward more than one Oracle credential.

The 1Z0-1064-21 exam presents 58 questions to be completed within 90 minutes. That pace leaves little room for second-guessing: read each question carefully on the first pass, flag the ones you want to revisit, and keep moving instead of stalling on a single item. Before exam day, run at least one full timed session in the Exam4PDF desktop or online test engine with a comparable question load — a steady rhythm under the clock is a trainable skill, and it is often what separates a pass from a near miss.

To pass the 1Z0-1064-21 exam you need 62%, and the official registration fee is USD 245 (approx.). Keep in mind that a failed attempt means paying that fee again in full — retakes are not discounted. Given the cost, self-test before you book: if you can score comfortably above the passing mark on two or three consecutive timed Exam4PDF practice tests, your budget is far better spent on the exam itself than on a retake.

No formal prerequisites; familiarity with Oracle B2B Service concepts recommended Because Oracle revises its certification programs from time to time, treat this as a starting point rather than the final word. Confirm the current eligibility requirements on the official Oracle exam page before you register.

Yes. A free PDF demo of the 1Z0-1064-21 practice questions is available, so you can check the question style and answer quality before spending anything. Every purchase also includes 365 days of free updates — whenever Oracle adjusts the Oracle B2B Service 2021 Implementation Essentials blueprint, your material is refreshed at no cost during that period. After the first year, you can extend the update service at a 50% discount from your member zone.

Exam4PDF backs your purchase with a 100% Money Back Guarantee. If you take the corresponding exam within 60 days of purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip together with the official Score Report PDF within 2 days of your exam date; approved claims are processed within 7 days. The guarantee applies only to the exam matching your purchase, the candidate name must match the payer name, and it does not cover attempts taken within 3 days of purchase, candidates who downloaded the material but never sat the exam, expired orders, or free materials. If you would rather keep preparing, you can exchange the product for two free exam preparation packages of equal value and keep the update service on your original purchase.

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The Oracle B2B Service 2021 Implementation Essentials syllabus is organized into 8 domains. Among the headline areas are Entitlements, Omnichannel Communications, Productivity Features. Rather than copying every subtopic here, we keep the complete, current outline in the Exam Topics section above — work through it domain by domain with the Exam4PDF 1Z0-1064-21 practice questions so nothing on the blueprint catches you off guard.

Oracle B2B Service 2021 Implementation Essentials Sample Questions:

Question #1

Which two steps are needed to create a new business object in Digital Customer Service?

  • A. Assign object access roles to an administrative user.
  • B. Assign the new business object to a new component.
  • C. Assign the new business object to a page.
  • D. Map a Visual Builder Cloud Service business object to the object API.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Question #2

Your customer wants to have a vertical MediaToolbar instead of the Horizontal one.
Which statement is true?

  • A. You must set the Vertical Toolbar as the Default, and deactivate all Horizon Toolbars.
  • B. The only Vertical Toolbar that you can enable is the Notifications Toolbar.
  • C. TheVertical Toolbar is always required, while the Horizontal Toolbar and notifications are optional.
  • D. The Horizontal Toolbar is always required, while the Vertical Toolbar and notifications are optional.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

Which four statements are correct about hotkeys for Action Commands?

  • A. They can be assigned to a custom action script.
  • B. They allow a user to copy a service request.
  • C. They can all be modified.
  • D. They allow a user to escalate a service request.
  • E. They allow a user to forward a service request.
  • F. They have default values.
Reveal Solution  Discussion  0

Correct Answer: C,D,E,F  🗳️

Question #4

Which three subobject functions are included in the REST API for Service Requests (SRs)?

  • A. Update SR reference
  • B. Delete activity
  • C. Delete message
  • D. Update resource manager
  • E. Update resource member
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Question #5

What is the main function of the Data Security Policies?

  • A. defines the views the application can access
  • B. defines the data a particular user can see and/or modify
  • C. defines the views or functionalities the user can access
  • D. defines the privileges and roles a particular user can have
  • E. defines the actions a particular user can do
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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