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Avaya 3101 exam : Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam
- Exam Code: 3101
- Exam Name: Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam
- Updated: Oct 23, 2026
- Q & A: 68 Questions and Answers
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About Avaya 3101 Exam Braindumps
Good products, best service: free demo, three study formats, daily updates, instant delivery, loyalty discounts, and a written refund policy. Exam4PDF covers the whole Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting journey — open the 68 practice questions for the 3101 exam and make success a matter of preparation, not luck.
Avaya 3101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operational Knowledge | - Message handling and system tools - Accessing diagnostics and system logs |
| Communication Manager Basics | - Maintenance and Troubleshooting of Communication Manager - Embedded Messaging System (CM Messaging) Guide |
Avaya 3101: Before You Decide
The Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting exam is split across 2 areas, with Communication Manager Basics, Operational Knowledge, carrying the most weight. Study in proportion to those shares — the full outline is in the section above this page.
The 3101 exam is Avaya's official certification test — passing it earns the Avaya Aura credential at the Intermediate / Support Specialist level. Its influence comes from how practical it is: employers use the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting certificate as proof that you can do the work, not just talk about it. It also connects to Avaya Aura® Communication Manager Administration Exam (3100), Avaya Aura® Communication Manager and CM Messaging Implementation Exam (6002), giving the credential a natural next step.
Yes — Exam4PDF offers a free demo of the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting questions so you can see the quality before you pay. After purchase, 365 days of free updates are included; once the year expires, renew the update service at a 50% discount from your member zone.
Delivery is instant: your 3101 product is emailed within one minute of payment — if nothing arrives within 2 hours, check spam and contact our 7x24 support; we reply within two hours and resend immediately. On failure, the guarantee has written terms: sit the corresponding 3101 exam within 60 days of purchase, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund completes within 7 days. The policy covers the corresponding exam only; attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders are excluded, and the candidate name must match the payer name. If you prefer, exchange your product for two free exam products of equal value and keep the update service on the original.
Completion of Avaya Aura® Communication Manager Administration or equivalent experience These rules are set by Avaya and may change, so confirm the current requirements on the official exam page before registering for the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting exam.
Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Sample Questions:
Question #1
You are planning a Communication Manager update
What two methods can be used to determine whether the update is service affecting? (Choose two)
- A. Read the service-affecting conditions on the Manage Updates page in the CM SMI
- B. Read the service-affecting conditions on the Virtual Machine Management pages In System
- C. Read the service-affecting conditions In the PCN/PSN that accompanies the CM update.
- D. Read the service-affecting conditions on the Patch Detail page in System Platform
- E. Read the service-affecting conditions on the Software Version page in the CM SMI
Correct Answer: C,D 🗳️
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Question #2
Communication Manager Messaging users are reporting that their message lights do not come on when broadcast messages are delivered to their mailboxes.
How can this be resolved?
- A. Change the system administration screen so that the broadcast message is delivered during the "System Prime Time".
- B. Change the subscriber broadcast permissions to "Both".
- C. Set up the broadcast mailbox to automatically turn on message notification.
- D. Have the user turn on message notification when the y creates the broadcast message.
Correct Answer: C 🗳️
Question #3
How would you configure auto attendant so that mailbox number is announced first when a call connects directly into mailbox or extension?
- A. Transfer
- B. Call-answer
- C. Guest-greeting
- D. Blank
- E. Auto-attendant
Correct Answer: B 🗳️
Question #4
You are configuring a subscriber's mailbox and need to enable the call answer and other standard mailbox capabilities.
Which type of permission should you choose to allow both capabilities?
- A. None
- B. Call-answer
- C. Auto-attendant
- D. Bulletin-board
Correct Answer: B 🗳️
Question #5
Which action should be completed prior to installing a new service pack on Communication manager (CM)?
- A. Do a save translation/reset system 4
- B. Stop CMM if enabled
- C. Stop Cm
- D. Deactivate any existing service pack
Correct Answer: B 🗳️
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