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IBM A2070-580 Exam Syllabus Topics:

IBM Assessment: IBM Case Manager V5.0 Sample Questions:

1. IBM Case Manager is best suited for what type of process?

A) An informal process which is modeled and partially tracked by the system
B) A formal process where each step and business goal is fully controlled by the system
C) A combination of formal and informal processes where a balance of control and flexibility is achieved

2. For Case Manager cases and most of it's related objects, what is the best practice to configure permissions?

A) Default Instance permissions of the case folder class, rather than through inheritance from the case folder
B) Inheritance from the case folder, rather than through the default Instance permissions of the case folder class
C) Inheritance from the case type folder, rather than through the default Instance permissions of the case type class
D) Default Instance permissions of the case type class, rather than through inheritance from the case type folder

3. Which statement best describes the key differences between case management and business process management?

A) The emphasis of case management is on designing a step by step procedure to solve a business problem; the emphasis of business process management is on designing a flexible solution for knowledge workers to solve a repeatable problem
B) Cases tend to be predictable and rely on system control or business rule based control flow
C) Cases may not always involve human participation, while a business process solution always require human interaction
D) In case management, the business problem is solved by a knowledge worker using tasks that may have been modeled; in business process management, the business problem is always solved by following a modeled process

4. What is the easiest way to perform data interchange with another system?

A) Utilize mashup capabilities to create real time integration
B) Create integration in a Content Engine event script
C) Use the P8 Business Process Manager web services integration capabilities
D) Create integration via the Case REST API

5. You might encounter problems in which a task fails to communicate with a WebSphere Process Server business process. What are two logging collections that you will need to enable to help diagnose and solve the problem? (Choose two)

A) Set filenet.ws.listener.tracing and filenet.ws.request.tracing in the P8BPMWSBroker.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INF to false
B) Set filenet.ws.listener.tracing and filenet.ws.request.tracing in the P8BPMWSBroker.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INF to true
C) Set filenet.ws.listener.tracing and filenet.ws.request.tracing in the WebSphereLauncher.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INF to zero
D) Set filenet.ws.listener.tracefile and filenet.ws.request.tracefile to a valid path and file name in the P8BPMWSBroker.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INFW Times New Roman ArialZ X
E) Set filenet.ws.listener.tracing and filenet.ws.request.tracing in the P8BPMWSBroker.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INF to zero

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