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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. The primary function of a Session Border Controller (SBC) in an AICC network is to increase the compression ratio of voice codecs to save bandwidth.

A) False
B) True

2. When implementing AICC for a government agency with requirements for data sovereignty, which aspect of the solution design is non-negotiable?

A) All customer data and call recordings must reside on servers located within the country's borders.
B) The use of only open-source software components.
C) All agents must be located in the same city.
D) The brand of the physical servers used.

3. In a multi-tenant AICC deployment for a service provider, a customer requires complete data isolation for regulatory reasons. Which architectural strategy ensures that customer data is segregated at every layer, including database schemas?

A) Utilize a shared database but enforce data isolation through unique tenant IDs in a single schema.
B) Implement separate virtual machines for each tenant, with dedicated application and database instances.
C) Use a single database with robust row-level security filters per tenant.
D) Deploy a hybrid model where the application is shared but databases are on-premises for each tenant.

4. The SIP protocol (Session Initiation Protocol) is used only for call signaling and setup; the actual voice media is carried by a separate protocol like RTP.

A) False
B) True

5. Which factor is most critical when designing the user experience (UX) for the IVR self-service system?

A) The background music should be popular songs.
B) The IVR should never transfer the caller to an agent.
C) The voice of the recorded prompts should be very friendly.
D) The number of options should be minimized, and the menu structure should be logical to avoid caller frustration.

Solutions: