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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A Loyalty Manager would like to monitor members' tier history in the dashboards from Analytics Studio App.
Which two fields need to be enabled in field history tracking in the Loyalty Member Tier object for this to be achieved?

A) Change Reason Type
B) Reason for Change
C) Loyalty Tier Group
D) Loyalty Tier

2. Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?

A) CLA Analytics Base Admin
B) Data Pipelines Base User
C) Rule Engine Designer
D) Loyalty Analytics admin

3. A new promotion named "Summer Sales" within the Loyalty Program will introduce program members to the promotional campaign and send email communication to the qualified members via Marketing Cloud.
Which the customer Data Platform (CDP) package available, which two options will need to be performed within the org to achieve the required action with minimal configuration effort in mind?

A) Create a custom report using "Salesforce reports".
B) Add the Segmented "Loyalty program members" to a new "Campaigns".
C) Create a new segment within CDP.
D) "Add Segments" within the "Promotion Segments" section of the "Summer Sales" Promotion

4. A company has an existing Loyalty Program. The Salesforce Administrator has been asked to automate the current redemption process for non-qualifying points based on the products, regions, available dates and tiers.
What task does the Administrator need to complete first to implement a decision table for the redemption process?

A) Create a decision table with input & output values
B) Create a flow to confirm members have points to redeem
C) Create an object with fields for storing redemption details
D) Set the "Is Redeemable" flag on the Loyalty Program Currency

5. A large retail company wants to award its customers 500 points when they join the Loyalty Program.
Which two configuration tasks below will be required to enable this type of award?

A) Create a Transaction Journal with an Activity type of ''Enrollment'' that needs to be created when the customer signs up to join the Loyalty Program.
B) Create a Loyalty Partner and associate one of the Partner's products that must be purchased to award the
500 points.
C) Create a Process rule that awards 500 points when the Activity Type ='Enrollment''.
D) Create a Benefit that adds 500 points when the new member reaches the Top Platinum Level tier.

Solutions: