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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. Which scenario would cause an organization to create a global team?

A) As the organization grows it is becoming difficult to find talent in the local market.
B) The organization's largest client is the United States Military.
C) For security purposes the organization is moving to a private cloud provider.
D) The organization is embarking on a digital transformation effort.

2. How do small and medium enterprise (SME)-focused enterprise resource planning (ERP) systems help small businesses?

A) They deliver advanced forecasting.
B) They simplify budgets by reducing reporting.
C) They automate growth strategy design.
D) They provide core functions at low cost.

3. What does presence information help determine in unified communications?

A) Currently active tools
B) When the user last logged on
C) Availability of a user
D) If a message has been sent

4. What is the meaning of scope creep?

A) Managing new requests through change control
B) Making minor changes to improve team efficiency
C) Updating the project schedule
D) Adding unapproved changes

5. A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?

A) Customer relationship management (CRM)
B) Supply chain management (SCM)
C) Operations management (OM)
D) Distribution management (DM)

Solutions: