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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

Question 1

United Telecom has completed the high-level design (HLD) phase and has information about the objects involved, data volumes, and file requirements.
Which three steps should a Consultant take to assess the storage needs on Communications Cloud?

A. Analyze an external data storage system for more cost-effective data storage
B. Analyze the storage usage for the existing legacy platform
C. Calculate the file and data storage required based on required data volume and file attachment requirements
D. Assess the archiving strategy and determine how storage will be cleared through archiving
E. Identify the storage needs between data storage and file storage

Question 2

A B2B communications company routinely manages intricate product configurations with over 1000 line items, leading to notable operational complexities. The company is concerned about the performance and scalability of the solution as the order volume is expected to increase progressively.
Which Salesforce Communications Cloud solution would you recommend to streamline the configure, price, and quote (CPQ) process and address the customer's performance and scalability concerns?

A. Enterprise Sales Management
B. Multi-site CPQ
C. Multiplay Subscription Management
D. Large Account Sales Management

Question 3

Which KPIs can be derived using Planogram detection?

A. Out of Stock, Shelf Size, Brand Facings
B. Out of Stock,Shelf Size, SKU Facings
C. Out of Stock, Share of Shelf, Brand Facings
D. Out of Stock, Share of Shelf, SKU Facings

Question 4

When performing a search in an inventory check task which products are considered for the search?

A. All products associated with the retail store
B. All products owned by the user
C. All products created by the user
D. All products in the organization

Question 5

A B2B telecommunications company uses Communications Cloud to sell technically complex products. Their operations team faced order fallouts due to incorrect configurations of the quotes. At the same time, their sales team said that it takes too much time to educate a new account executive due to the product's complexity, and even after studying, it doesn't prevent mistakes in the quotes.
What two options need to be implemented to improve the current situation?

A. Configure steps in the Order Fulfillment process to guide the product configuration.
B. Create an order validation task in the Order Fulfillment process.
C. Implement the Guided Sales using OmniScripts.
D. Configure Advanced Rules to validate the quote configuration.

Solutions: